❓ Help Center
All your questions answered about 12jat
From cricket betting to VIP cashback — whatever questions you have, this page has detailed answers laid out clearly.
12jat welcomes you. This FAQ page has been created to give you quick, clear answers to your most common questions. BPL and international cricket betting, depositing via bKash or Nagad, opening a new account, or VIP cashback benefits — each topic is organized in its own section. If you don't find your answer, reach out via our 24/7 live chat or email.
Frequently Asked Questions
BPL & International Matches
An accumulator bet lets you place bets on multiple matches at once, with the odds of each outcome multiplied together to determine your total potential winnings. If any single bet loses, the entire accumulator is lost. 12jat supports accumulator bets on BPL, IPL, and international T20 matches, which carry higher risk but can significantly increase your winnings.
The most played markets on 12jat are Match Winner, Toss Winner, Total Runs (Over/Under), Top Run Scorer, and Wicket-to-Wicket markets. These markets are especially active during BPL and ICC tournaments. For example, in a Bangladesh vs India match, you can bet on the total runs in any single innings.
If a match is declared a no-result or abandoned due to rain or any other reason, the full stake for that match's bet is generally refunded. For accumulator bets, the cancelled match is removed and the result is determined based on the remaining legs. Visit 12jat's Terms and Conditions page for specific details.
Yes, 12jat offers live in-play betting — odds update in real time while a match is in progress. Log in and go to the cricket section to see ongoing matches. Markets may change after every ball or over, so making quick decisions is important. Make sure you have a stable internet connection.
Besides BPL, 12jat offers betting markets for IPL, ICC T20 World Cup, ODI World Cup, bilateral series, and Test matches. Matches featuring the Bangladesh Tigers receive special attention, with a wider variety of markets available.
Deposits
After logging in, go to the Cashier or Deposit section and select Nagad. Send payment to the displayed Nagad number using your Nagad app or USSD code (*167#). Save your transaction ID. Once the deposit is confirmed, the balance will be added to your account. The minimum deposit is ৳300.
Deposits usually go through within a few minutes. If your balance still hasn't updated after waiting, contact 12jat's live chat or email [email protected] with your transaction ID and a payment screenshot. The support team will verify and resolve the issue promptly.
12jat does not charge any separate deposit fee. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply their own transaction charges, which vary according to each provider's policy. Check your mobile banking app's help section to find out about those charges.
The minimum deposit at 12jat is ৳300 — this applies to all payment methods. The minimum withdrawal amount is ৳500. Withdrawals are typically completed within 5–30 minutes. These limits apply across all methods.
12jat currently supports four mobile banking methods: bKash, Nagad, Rocket and Upay. Note that Rocket is the mobile wallet service of Dutch-Bangla Bank. Both deposits and withdrawals are available through all four methods, and the minimum deposit for each is ৳300.
Account Questions
To open an account, you need an active mobile number or email address. Enter your name, contact details, and preferred password in the registration form. Only those aged 21 or above may open an account. Each person is allowed only one account.
After logging in, go to the Profile or Account Settings section to update your name, email, or phone number. Verification may be required for some changes. If you run into any issues, contact 12jat's support team via live chat or at [email protected].
On the login page, click the "Forgot Password" or equivalent option. Enter your registered email or mobile number and a verification code or recovery link will be sent to you. When creating a new password, include at least 8 characters, a mix of uppercase and lowercase letters, and at least one number.
A username should generally be between 5 and 20 characters and use only English letters and numbers. A password must be at least 8 characters long — combining uppercase and lowercase letters, numbers, and special characters makes it more secure. Avoid easily guessable passwords (12345678, your own name).
No. 12jat allows only one account per person. Opening multiple accounts is a direct violation of 12jat's rules, and if detected, all accounts may be suspended or terminated, with the risk of balances being forfeited. This rule is strictly enforced to maintain a fair playing environment.
VIP & Cashback
12jat has four VIP levels in total — Bronze, Silver, Gold and Platinum. The weekly cashback rate differs at each level: up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, and up to 0.8% at Platinum.
As your activity grows through regular betting and gaming, you become eligible for automatic promotion to a higher level. The more active you are and the more consistently you use the platform, the faster you can reach the next level. Level changes are determined based on 12jat's system review.
Your weekly cashback is determined by your VIP level. The cashback amount is calculated based on your betting activity over a given week and is added to your account at the start of the following week. The rates are up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, and up to 0.8% at Platinum.
Beyond cashback, VIP members enjoy priority customer service, special promotional offers, faster withdrawal processing, and exclusive access to selected tournaments. Higher levels come with more personalised benefits. Contact the support team for full details.
Platinum is the highest VIP level at 12jat, offering the top weekly cashback rate of up to 0.8% along with the highest level of customer service and benefits. Special events and offers for Platinum members come from time to time. Platinum is the most rewarding level for long-term, regular players.
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