Play Responsibly &
Stay Safe at 12jat
Entertainment should never become a problem — 12jat always has your wellbeing in mind. Stay in control of your gaming with deposit limits, self-exclusion, and support.
Why Does Safe Gaming Matter?
Online gaming can be a great source of entertainment — but when it becomes a habit and starts to negatively affect other areas of life, it is important to take notice. 12jat believes every player's experience should be enjoyable and controlled. To that end, we have put in place a number of effective tools and policies on our platform to help you play in a healthy way.
Responsible gaming means more than just controlling your spending — it includes managing your time well, maintaining relationships with family and friends, and keeping financial stability. At 12jat, we are committed to keeping every user informed, protected, and empowered.
- Placing more bets to try to recover lost money
- Hiding gaming activity from family or friends
- Neglecting daily tasks or responsibilities
- Unable to relax unless thinking about gaming
- Continuing to game despite financial difficulties
12jat's Responsible Gaming Features
Set Deposit Limits
Decide for yourself how much you can deposit each day, week, or month. Once a limit is set, it takes effect immediately and keeps your budget protected.
Self-Exclusion
If you feel you need a break from gaming, activate self-exclusion. Account access can be suspended for a set period — it is entirely in your control.
Time-Out
12jat has a time-out feature to make taking a short break easy. Choose any duration from 24 hours up to several weeks and take a complete break from gaming.
Loss Limit Setting
If you lose more than a set amount, your session will stop automatically. This feature protects you from significant losses and keeps your gaming budget safe.
24/7 Support
Contact our support team any time of day or night. Chat in Bengali via live chat or email — we are here for any gaming-related concerns.
Age Verification
12jat is for players aged 21 and above only. Age is verified at account registration to ensure no minors can use the platform.
6 Tips for Playing Responsibly
Set a Budget in Advance
Decide how much you will spend before you start playing. Only set aside an amount you can afford to lose without it affecting your daily life.
Stick to a Time Limit
Set a time limit for each session and do not exceed it. Playing for long periods can weaken your ability to make sound decisions.
Not a Source of Income
Never think of gaming as a way to earn money. It is for entertainment — winning is a bonus, not a guaranteed outcome.
Do Not Chase Losses
Placing more bets after a loss to try to win back money is a dangerous pattern. If you find yourself thinking this way, stop your session immediately.
Avoid Gaming Under Stress
Refrain from playing when you are feeling sad, angry, or emotionally unsettled. Decisions made under emotional strain are more likely to lead to losses.
Be Open with Family and Friends
Talk openly with family or those close to you about your gaming. Transparency, not secrecy, is the foundation of healthy relationships.
21+ Age Restriction Policy
12jat is an entertainment platform for adults. In line with prevailing social standards in Bangladesh and responsible gaming principles, we ensure that only players aged 21 and above can use this platform.
Providing age-related information at account creation is mandatory. In any suspicious case, 12jat reserves the right to request additional verification and has the authority to close accounts belonging to minors immediately.
If someone else uses your device and there is a chance they may be a minor, keep your account password secure and always log out at the end of each session.
- Age verification at registration
- Measures to block access by minors
- Guidance on using parental control tools
- Right to investigate suspicious accounts
How to Set Up Self-Exclusion
Go to Account Settings → find the "Responsible Gaming" section → choose your preferred duration → confirm. During self-exclusion, no login or transactions will be possible on the account. Contact [email protected] for assistance.
How Do Deposit Limits Work?
You can reduce your deposit limit at any time — it takes effect immediately. However, increasing a limit involves a waiting period to protect you from impulsive decisions. The minimum deposit at 12jat is ৳300.
How to Get Help When You Need It
If gaming starts to have a negative impact on your life, you do not have to face it alone. 12jat and our support team are always here for you.
Addiction is a mental health issue and nothing to be ashamed of. 12jat believes that seeking help at the right time is a sign of courage. Our support team is available 24 hours a day, 7 days a week, ready to speak with you in Bengali and English.
If you feel that gaming is affecting your financial, family, or mental wellbeing, take action now:
- Speak with our support team via live chat — completely confidential
- Send an email to [email protected]
- Activate self-exclusion from your account settings
- Take a break using the time-out feature
- Lower your deposit limit to manage your budget
Our support team keeps your information completely confidential. It is not our place to judge any decision — helping you is our only goal.
Our Support Centre
Financial Control Is in Your Hands
Minimum Deposit
You can deposit as little as ৳300 using any method — enjoy the experience on a small budget.
Minimum Withdrawal
Withdrawals start from ৳500. Funds typically arrive within 5–30 minutes.
Secure Payments
Complete payments securely and quickly via bKash, Nagad, Rocket, and Upay.
SSL Protection
All financial transactions are secured with SSL encryption — your information is completely safe.
Enjoy Safely, Play Responsibly
May your gaming experience at 12jat stay enjoyable and in control. Browse our game categories or check the FAQ for any questions.